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Credit Card On File

Why are more physician offices moving to “credit card on file”?  When patients come to see their physician, the physician is rendering services based on his or her knowledge and experience to address the patient’s health care needs.  These services are rendered in good faith that the physician will be paid.  Thus, physicians who participate with insurance companies are extending credit to their patients for up to 30 or more days and accepting a discount of 1/3 to 1/2 of the charges by the insurance company.

How does “Credit card on file” work?  “Credit card on file” allows the physician to be paid more promptly with little effort on the patient’s part.  At the time of service, the staff will simply select your card(s) on file and charge your copayment – no need to dig through your wallet.  When you are at work and call our office to provide a credit card, you may be in hearing distance of other people and that may make you uncomfortable – with a card on file there is no need to provide a credit card number verbally.  For larger amounts, such as when a deductible is applied, it allows the office to arrange with you standard payment plans is so desired.  Some patients want to use different cards depending on the amount, you can have more than one card on file – when you are notified of a bill due, you can determine which card to use or split the charge between different cards.

Where is your card stored?  It is stored in your account.  Only the last 4 digits are visible to anyone placing a charge, and it can only be posted to amount you owe and charged to your account – not your spouse’s account or anyone else’s – only your account can be credited.

We understand the difference between healthcare bills and, for example your cable service or cell phone service bill:  Your cable or cell phone services are a preset amount from month to month.  The amount of your healthcare bill will be different each for each visit, unless your policy is a fixed copay.

The current healthcare market has resulted in insurance policies increasingly transferring costs to you, the insured. Some insurance plans require deductibles and percentages in addition to copayments in amounts not known to you or the physician’s office at the time of your visit.  This trend is only expected to continue and expand.

 

Dr. Medley Visits

We are pleased to welcome Dr. Sylvia R. Medley to our practice on January 5, 2016. To read Dr. Medley’s bio, click here. Please contact our office to schedule an appointment.

Flu Vaccine

Annual Flu Vaccine is a valuable step in protecting your health.  This year we recommend that patients go to their local pharmacy for the annual flu vaccine.

We’re excited to start using Everseat to connect you quickly to available appointments.

This free mobile app lets you search for and book appointments easily. We make the slot available on Everseat. You “grab it”- and you’re in! 

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To start using Everseat:
1. Visit the App Store or Google Play to
download the Everseat app to your iPhone or
Android.

2. Search for our office and favorite your location
and provider by clicking the star icon.

3. Next time you need an appointment, turn “need
it” on and be alerted when we have an open seat.

4. “Grab it” if that appointment
works for you!

Everseat’s instant updates eliminate the need for you to call us about open appointments, so you can book the appointment that works for you when you need it. Visit Everseat on Facebook to learn more.

We look forward to serving you better with Everseat.

Patient Portal

Our office has been providing patients with their records at the time of service since 1982. However, in order to comply with HIPAA and Meaningful Use standards and to facilitate communication with our patients, we now have a patient portal for our patients to enroll in and use. Our staff will provide you with the necessary activation user ID and temporary password to create your account.

Messages to Dr. Ang must be sent through the portal. Please activate your portal. Should you have any questions regarding your records, test results, and orders, please message Dr. Ang through the portal and he will answer your question.

Read our post on the things you can do in the portal. Read More